Privacy Policy

01Who We Are

The Film and Media Sound Academy (FMSA) is operated by Dreamaker Productions d.o.o., Samobor, Croatia, EU · OIB: 31784639906 · [email protected].

Dreamaker Productions d.o.o. is the data controller responsible for the processing of personal data described in this Privacy Policy.

02Information We Collect

Depending on how you use our website and services, we may collect:

• your name, contact details and country of residence;
• information submitted through contact, enquiry, application or scholarship forms;
• CVs, portfolios, motivation letters and other application materials;
• payment, invoicing and contractual information;
• information required to support programme participation, travel or visa administration;
• newsletter preferences and communication history;
• technical information such as IP address, browser type, device information and website usage data;
• photographs or recordings created during FMSA activities, where an appropriate legal basis applies.

Please provide only information that is relevant and necessary for your enquiry or application.

03How and Why We Use Your Information

We may use your personal data to:

• respond to questions and arrange introductory calls;
• process applications and assess eligibility for the programme or scholarships;
• administer enrolment, payments and participation;
• communicate programme updates, schedules and practical information;
• provide learning materials and access to programme platforms;
• support travel, accommodation or visa-related administration where necessary;
• send newsletters and promotional communications where you have provided consent;
• improve the functionality, security and performance of our website;
• meet our legal, accounting and administrative obligations;
• establish, exercise or defend legal claims.

Depending on the purpose, processing may be based on your consent, steps taken before entering into a contract, performance of a contract, compliance with a legal obligation or our legitimate interests in operating and improving FMSA.

04Cookies and Website Analytics

Our website may use essential cookies required for security and basic functionality. Analytics, advertising or other optional cookies will be used only where permitted and, when required, after you have provided consent.

You can manage or withdraw your cookie preferences through Cookie Settings. Further details are provided in a separate Cookie Policy or cookie settings panel.

05Sharing Your Information

We do not sell personal data. We may share information only when necessary with trusted service providers and partners supporting:

• website hosting and maintenance;
• email, forms and newsletter services;
• cloud storage and learning platforms;
• payment processing and accounting;
• programme administration and delivery;
• travel, visa or accommodation support;
• legal, technical or professional services.

Where relevant, information may also be shared with authorised FMSA mentors, academic or institutional partners and public authorities. Access is limited to what is necessary for the relevant purpose.

06International Data Transfers

Some service providers, mentors or programme partners may be located outside the European Economic Area. Where personal data is transferred internationally, we will use an appropriate legal transfer mechanism and safeguards required by applicable data protection law.

07Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected and to meet applicable legal obligations. As a general guideline:

• enquiries are retained for up to 12 months;
• unsuccessful applications are retained for up to 12 months after the application cycle;
• participant, contractual, payment and accounting records are retained for the period required by law;
• newsletter data is retained until you unsubscribe or withdraw consent;
• technical logs are retained for 12 months.

Data may be retained longer where necessary to establish, exercise or defend legal claims.

08Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate or incomplete data, deletion of your data, restriction of processing, data portability, withdrawal of consent, or object to processing based on legitimate interests or direct marketing.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding.

You also have the right to submit a complaint to the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka – AZOP), www.azop.hr.

09Data Security

We apply appropriate technical and organisational measures designed to protect personal data from unauthorised access, loss, alteration or disclosure. However, no online system can be guaranteed to be completely secure.

10Third Party Links

Our website may contain links to external websites and services. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies separately.

11Changes to This Policy

We may update this Privacy Policy when our services, website practices or legal obligations change. The current version and its effective date will always be published on this page.

12Contact

For questions about this Privacy Policy or the way we process personal data, contact Dreamaker Productions d.o.o. / Film and Media Sound Academy at [email protected].